feat: 优化账号注销流程

2026-08-31 15:56:16 +08:00
parent e529bb5942
commit 4444d328df
16 changed files with 982 additions and 208 deletions
@@ -32,6 +32,9 @@ enum NotificationName {
    /// 当前门店身份受限或申请结果待核实；保留凭证转入只读状态查询。
    static let storeAccountDeregistrationRestricted = name("storeAccountDeregistrationRestricted")

+    /// 当前门店身份的注销申请已被服务端明确受理；先清理登录态，再展示提交结果页。
+    static let storeAccountDeregistrationSubmitted = name("storeAccountDeregistrationSubmitted")
+
    // MARK: - Scenic

    /// 当前景区切换
@@ -74,6 +77,12 @@ enum NotificationUserInfoKey {
    /// 产生注销限制错误的原请求凭证，仅在内存中匹配当前会话，禁止记录日志。
    static let deregistrationRequestToken = "deregistrationRequestToken"

+    /// 注销申请提交时冻结的身份展示名称，不包含身份凭证。
+    static let deregistrationIdentityName = "deregistrationIdentityName"
+
+    /// 注销申请明确受理后查询到的服务端冷静期截止时间。
+    static let deregistrationCoolingUntil = "deregistrationCoolingUntil"
+
    static let scenicId = "scenicId"
    static let scenicName = "scenicName"
    static let orderId = "orderId"
@@ -23,6 +23,8 @@ final class StoreAccountDeregistrationViewModel {
    private(set) var submissionAttempted = false
    /// 成功响应仅代表申请已提交，不代表账号注销完成。
    private(set) var submissionAccepted = false
+    /// 申请明确受理后，以当前凭证只读查询到的冷静期截止时间；查询失败不改变受理结果。
+    private(set) var submittedCoolingUntil: String?
    private let storeUserID: Int
    private let submissionStore: (any StoreAccountDeregistrationSubmissionTracking)?
    private var previousCancellationFingerprint: String?
@@ -179,20 +181,42 @@ final class StoreAccountDeregistrationViewModel {
        } catch { invalidate(error); return false }
    }

-    /// 校验输入后申请；服务端明确接受即交由页面退出，不再查询状态或推断正式完成。
+    /// 同步校验验证码与必填原因；失败时不启动查询、持久化或申请请求。
+    @discardableResult
+    func validateSubmissionInput(smsCode: String, reason: String) -> Bool {
+        let code = smsCode.trimmingCharacters(in: .whitespacesAndNewlines)
+        let reason = reason.trimmingCharacters(in: .whitespacesAndNewlines)
+        if code.isEmpty {
+            errorMessage = "请输入收到的短信验证码"
+            return false
+        }
+        if reason.isEmpty {
+            errorMessage = "请输入注销原因"
+            return false
+        }
+        if reason.count > 50 {
+            errorMessage = "注销原因不能超过 50 个字"
+            return false
+        }
+        errorMessage = nil
+        return true
+    }
+
+    /// 校验输入后申请；服务端明确接受后只读查询一次冷静期截止时间，再交由页面退出。
    func submit(smsCode: String, reason: String, api: any StoreAccountDeregistrationServing) async {
        guard canContinue, step == .verification else { return }
        let code = smsCode.trimmingCharacters(in: .whitespacesAndNewlines)
        let reason = reason.trimmingCharacters(in: .whitespacesAndNewlines)
-        guard !code.isEmpty, !reason.isEmpty else {
-            errorMessage = "请输入收到的短信验证码和注销原因"
-            return
-        }
+        guard validateSubmissionInput(smsCode: code, reason: reason) else { return }
+        var verifiedEligibility: StoreAccountDeregistrationEligibility?
+        var verifiedStatus: StoreAccountDeregistrationStatus?
        isBusy = true
        errorMessage = nil
        defer { isBusy = false }
        do {
            try await checkReady(api: api)
+            verifiedEligibility = eligibility
+            verifiedStatus = status
            previousCancellationFingerprint = status?.cancellationFingerprint
            try submissionStore?.recordSubmissionIntent(previousStatus: status)
            submissionAttempted = true
@@ -200,7 +224,21 @@ final class StoreAccountDeregistrationViewModel {
            eligibility = nil
            try await api.apply(smsCode: code, reason: reason)
            submissionAccepted = true
+            // 申请成功已经成立；状态查询只用于结果页展示，失败或尚未进入冷静期都不能推翻成功响应。
+            if let acceptedStatus = try? await api.status(), acceptedStatus.isCooling {
+                status = acceptedStatus
+                submittedCoolingUntil = acceptedStatus.coolingUntil
+            }
        } catch {
+            if !submissionAccepted, isVerificationCodeRejection(error) {
+                submissionStore?.clearRejectedSubmission()
+                submissionAttempted = false
+                eligibility = verifiedEligibility
+                status = verifiedStatus
+                step = .verification
+                errorMessage = error.localizedDescription
+                return
+            }
            // 业务码明确拒绝申请时可重新核验；网络/解码错误不能证明服务端没有收到申请。
            if !submissionAccepted, case APIError.serverCode = error {
                submissionStore?.clearRejectedSubmission()
@@ -211,6 +249,14 @@ final class StoreAccountDeregistrationViewModel {
        }
    }

+    /// 旧接口没有独立错误码，验证码拒绝只能按服务端业务提示识别。
+    private func isVerificationCodeRejection(_ error: Error) -> Bool {
+        guard case let APIError.serverCode(_, message) = error else { return false }
+        return message.localizedCaseInsensitiveContains("验证码")
+            || message.localizedCaseInsensitiveContains("verification code")
+            || message.localizedCaseInsensitiveContains("sms code")
+    }
+
    private func checkReady(api: any StoreAccountDeregistrationServing) async throws {
        try await reload(api: api)
        guard status?.permitsPreparation == true, eligibility?.permitsApplication == true else {
@@ -91,6 +91,10 @@ class SceneDelegate: UIResponder, UIWindowSceneDelegate {
            self, selector: #selector(handleStoreDeregistrationRestriction(_:)),
            name: NotificationName.storeAccountDeregistrationRestricted, object: nil
        )
+        NotificationCenter.default.addObserver(
+            self, selector: #selector(handleStoreDeregistrationSubmitted(_:)),
+            name: NotificationName.storeAccountDeregistrationSubmitted, object: nil
+        )
        NotificationCenter.default.addObserver(
            self,
            selector: #selector(handleSessionDidExpire),
@@ -136,18 +140,44 @@ class SceneDelegate: UIResponder, UIWindowSceneDelegate {
    }

    private func transitionToLogin() {
+        clearAuthenticatedSession()
+        AppRouter.setRoot(.login, on: window)
+    }
+
+    /// 统一清除当前会话及依赖登录态的后台能力，不执行页面跳转。
+    private func clearAuthenticatedSession() {
        deregistrationCoordinator?.cancelPendingCheck()
+        sessionExpiredDialog?.dismiss(animated: false)
        sessionExpiredDialog = nil
+        GlobalLoadingManager.shared.hideAll()
        PushNotificationManager.shared.handleLogout()
        PushNotificationManager.shared.setAccountBindingSuspended(false)
        AppStore.shared.logout()
-        AppRouter.setRoot(.login, on: window)
    }

    @objc private func handleUserDidLogout() {
        transitionToLogin()
    }

+    /// 申请明确受理后先退出，再展示只含“完成”的结果页；结果页不再依赖已清除的凭证。
+    @objc private func handleStoreDeregistrationSubmitted(_ notification: Notification) {
+        let identityName = notification.userInfo?[NotificationUserInfoKey.deregistrationIdentityName] as? String
+            ?? "当前门店身份"
+        let coolingUntil = notification.userInfo?[NotificationUserInfoKey.deregistrationCoolingUntil] as? String
+        clearAuthenticatedSession()
+        guard !AppStore.shared.session.isLoggedIn else {
+            AppRouter.setRoot(.login, on: window)
+            return
+        }
+        let controller = StoreAccountDeregistrationSubmittedViewController(
+            identityName: identityName,
+            coolingUntil: coolingUntil
+        ) { [weak self] in
+            AppRouter.setRoot(.login, on: self?.window)
+        }
+        AppRouter.setRoot(UINavigationController(rootViewController: controller), on: window)
+    }
+
    @objc private func handleUserDidLogin() {
        sessionExpiredDialog?.dismiss(animated: false)
        sessionExpiredDialog = nil
@@ -18,17 +18,19 @@ final class StoreAccountDeregistrationAccessViewController: BaseViewController {
    private let stack = UIStackView()
    private let bottomBar = UIView()
    private let titleLabel = Style.label(size: 24, weight: .semibold)
-    private let stateIcon = Style.icon("clock", size: 36)
+    private let stateIcon = Style.icon("lock", size: 36)
+    private let stateIconBadge = UIView()
    private let deadlineLabel = Style.label(size: 19, weight: .semibold)
-    private let warningLabel = Style.label(size: 13, color: AppColor.textSecondary)
+    private let infoLabel = Style.label("重新登录该身份自动撤销申请", size: 13, color: Style.textSecondary)
    private var deadlineCard = UIView()
+    private var infoCard = UIView()
    private let messageLabel = UILabel()
    private let retryButton = UIButton(type: .system)
-    private let conditionsButton = UIButton(type: .system)
    private let cancelButton = UIButton(type: .system)
    private let logoutButton = UIButton(type: .system)
    private var queryTask: Task<Void, Never>?
    private var needsForegroundRefresh = false
+    private var previousPopGestureEnabled: Bool?

    /// 显式注入会话与 API；身份构造失败时仍展示错误，不自动退出或重新登录。
    init(identity: StoreAccountDeregistrationIdentity?, api: (any StoreAccountDeregistrationServing)?,
@@ -53,10 +55,11 @@ final class StoreAccountDeregistrationAccessViewController: BaseViewController {

    override func setupNavigationBar() {
        title = "注销账号"
+        navigationItem.hidesBackButton = true
    }

    override func setupUI() {
-        view.backgroundColor = AppColor.pageBackground
+        view.backgroundColor = Style.pageBackground
        view.addSubview(scrollView)
        scrollView.alwaysBounceVertical = true
        refreshControl.accessibilityIdentifier = "deregister.access.refresh"
@@ -66,47 +69,55 @@ final class StoreAccountDeregistrationAccessViewController: BaseViewController {
        scrollView.refreshControl = refreshControl
        scrollView.addSubview(stack)
        stack.axis = .vertical
-        stack.spacing = 20
-        stateIcon.snp.makeConstraints { $0.height.equalTo(64) }
+        stack.spacing = 18
+        stateIconBadge.backgroundColor = Style.infoBackground
+        stateIconBadge.layer.cornerRadius = 44
+        stateIconBadge.addSubview(stateIcon)
+        stateIconBadge.snp.makeConstraints { $0.width.height.equalTo(88) }
+        stateIcon.snp.makeConstraints { $0.center.equalToSuperview(); $0.width.height.equalTo(44) }
        titleLabel.textAlignment = .center
        messageLabel.numberOfLines = 0
        messageLabel.font = .systemFont(ofSize: 15)
-        messageLabel.textColor = AppColor.textSecondary
+        messageLabel.textColor = Style.textSecondary
        messageLabel.textAlignment = .center
-        let hero = Style.stack([stateIcon, titleLabel, messageLabel], spacing: 12)
+        let iconRow = UIView()
+        iconRow.addSubview(stateIconBadge)
+        stateIconBadge.snp.makeConstraints { $0.top.bottom.centerX.equalToSuperview() }
+        let hero = Style.stack([iconRow, titleLabel, messageLabel], spacing: 12)
        stack.addArrangedSubview(hero)
-        let identity = Style.stack([
-            Style.label("当前门店身份", size: 12, color: AppColor.textSecondary),
-            Style.label(self.identity?.displayName ?? "当前身份", size: 17, weight: .semibold)
-        ], spacing: 8)
-        stack.addArrangedSubview(Style.card(identity))
        deadlineLabel.accessibilityIdentifier = "deregister.access.deadline"
-        deadlineCard = Style.card(Style.stack([
-            Style.label("冷静期截止时间", size: 13, color: AppColor.textSecondary),
-            deadlineLabel,
-            Style.label("以服务端时间为准，到期后仍需复核。", size: 12, color: AppColor.textSecondary)
-        ], spacing: 10))
+        let deadlineIcon = Style.icon("calendar", size: 22)
+        deadlineIcon.snp.makeConstraints { $0.width.equalTo(28) }
+        let deadlineText = Style.stack([
+            Style.label("冷静期截止时间", size: 13, color: Style.textSecondary), deadlineLabel
+        ], spacing: 8)
+        let deadlineRow = UIStackView(arrangedSubviews: [deadlineIcon, deadlineText])
+        deadlineRow.axis = .horizontal
+        deadlineRow.alignment = .center
+        deadlineRow.spacing = 12
+        deadlineCard = Style.card(deadlineRow)
        stack.addArrangedSubview(deadlineCard)
-        warningLabel.text = "重新登录或选中此身份，会自动撤销尚未完成的注销申请。其他身份不受影响。"
-        stack.addArrangedSubview(warningLabel)
-        conditionsButton.setTitle("查看注销条件", for: .normal)
-        conditionsButton.titleLabel?.font = .systemFont(ofSize: 14)
-        conditionsButton.snp.makeConstraints { $0.height.greaterThanOrEqualTo(44) }
-        stack.addArrangedSubview(conditionsButton)
+        let infoIcon = Style.icon("info.circle", size: 17)
+        infoIcon.snp.makeConstraints { $0.width.equalTo(22) }
+        let infoRow = UIStackView(arrangedSubviews: [infoIcon, infoLabel])
+        infoRow.axis = .horizontal
+        infoRow.alignment = .center
+        infoRow.spacing = 8
+        infoCard = Style.card(infoRow, background: Style.infoBackground)
+        stack.addArrangedSubview(infoCard)

        view.addSubview(bottomBar)
        bottomBar.backgroundColor = .white
        Style.configure(retryButton, title: "重新查询状态")
        Style.configure(logoutButton, title: "退出登录")
        Style.configure(cancelButton, title: "撤销注销申请", primary: false)
-        let actions = Style.stack([retryButton, logoutButton, cancelButton], spacing: 4)
+        let actions = Style.stack([retryButton, logoutButton, cancelButton], spacing: 12)
        bottomBar.addSubview(actions)
        actions.snp.makeConstraints { $0.edges.equalToSuperview().inset(UIEdgeInsets(top: 12, left: 16, bottom: 12, right: 16)) }
        for button in [retryButton, logoutButton, cancelButton] {
            button.snp.makeConstraints { $0.height.greaterThanOrEqualTo(50) }
        }
        retryButton.addTarget(self, action: #selector(retryTapped), for: .touchUpInside)
-        conditionsButton.addTarget(self, action: #selector(conditionsTapped), for: .touchUpInside)
        cancelButton.addTarget(self, action: #selector(cancelTapped), for: .touchUpInside)
        logoutButton.addTarget(self, action: #selector(logoutTapped), for: .touchUpInside)
        messageLabel.accessibilityIdentifier = "deregister.access.message"
@@ -114,7 +125,6 @@ final class StoreAccountDeregistrationAccessViewController: BaseViewController {
        retryButton.accessibilityIdentifier = "deregister.access.retry"
        cancelButton.accessibilityIdentifier = "deregister.access.cancel"
        logoutButton.accessibilityIdentifier = "deregister.access.logout"
-        conditionsButton.accessibilityIdentifier = "deregister.access.conditions"
    }

    override func setupConstraints() {
@@ -138,6 +148,20 @@ final class StoreAccountDeregistrationAccessViewController: BaseViewController {
        if hasInitialResult { applyViewModel() } else { retryTapped() }
    }

+    override func viewWillAppear(_ animated: Bool) {
+        super.viewWillAppear(animated)
+        previousPopGestureEnabled = navigationController?.interactivePopGestureRecognizer?.isEnabled
+        navigationItem.hidesBackButton = true
+        navigationController?.interactivePopGestureRecognizer?.isEnabled = false
+    }
+
+    override func viewWillDisappear(_ animated: Bool) {
+        super.viewWillDisappear(animated)
+        if let previousPopGestureEnabled {
+            navigationController?.interactivePopGestureRecognizer?.isEnabled = previousPopGestureEnabled
+        }
+    }
+
    /// 在途旧查询不能覆盖刚收到的受限信号；之后由用户主动重新查询。
    func recordRestriction() {
        viewModel.recordRestriction()
@@ -164,15 +188,13 @@ final class StoreAccountDeregistrationAccessViewController: BaseViewController {
        retryButton.isEnabled = !busy && api != nil
        retryButton.isHidden = cooling
        refreshControl.isEnabled = !busy && api != nil
-        conditionsButton.isEnabled = !busy && api != nil
-        conditionsButton.isHidden = ![.unresolved, .cooling].contains(viewModel.decision)
        cancelButton.isHidden = !cooling
        cancelButton.isEnabled = !busy && api != nil
        logoutButton.isEnabled = !busy
        Style.configure(logoutButton, title: "退出登录", primary: cooling)
        deadlineCard.isHidden = !cooling
-        warningLabel.isHidden = !cooling
-        deadlineLabel.text = viewModel.status?.coolingUntil
+        infoCard.isHidden = !cooling
+        deadlineLabel.text = viewModel.status?.coolingUntil ?? "—"
        guard identity != nil, api != nil else {
            titleLabel.text = "暂时无法查询"
            messageLabel.text = "当前身份信息不完整，请联系管理员。"
@@ -190,9 +212,8 @@ final class StoreAccountDeregistrationAccessViewController: BaseViewController {
            symbol = "checkmark.circle"
        case .cooling:
            titleLabel.text = "注销申请已提交"
-            messageLabel.text = (viewModel.status?.remainingSeconds ?? 0) > 0
-                ? "当前处于冷静期，期间暂停普通业务。\n你仍可以撤销申请，恢复使用。"
-                : "冷静期已结束，正在等待服务端复核。\n最终结果请刷新后查看。"
+            messageLabel.text = "当前身份：\(identity?.displayName ?? "当前身份")"
+            symbol = "lock"
        case .unresolved:
            titleLabel.text = "注销状态待确认"
            messageLabel.text = "暂时未获取到明确结果，请刷新重试。\n请勿重复提交；如持续出现，请联系管理员。"
@@ -208,6 +229,8 @@ final class StoreAccountDeregistrationAccessViewController: BaseViewController {
        }
        stateIcon.image = UIImage(systemName: symbol,
                                  withConfiguration: UIImage.SymbolConfiguration(pointSize: 36, weight: .medium))
+        navigationItem.hidesBackButton = true
+        navigationController?.interactivePopGestureRecognizer?.isEnabled = false
    }

    @objc private func cancelTapped() {
@@ -263,20 +286,9 @@ final class StoreAccountDeregistrationAccessViewController: BaseViewController {
        }
    }

-    @objc private func conditionsTapped() {
-        guard let identity, let api, identity.matches(session: session),
-              [.unresolved, .cooling].contains(viewModel.decision) else { return }
-        let controller = StoreAccountDeregistrationViewController(
-            identityName: identity.displayName,
-            viewModel: StoreAccountDeregistrationViewModel(storeUserID: Int(identity.userID) ?? 0), api: api,
-            readOnly: true
-        )
-        navigationController?.pushViewController(controller, animated: true)
-    }
-
    @objc private func logoutTapped() {
        let alert = UIAlertController(title: "退出登录？", message:
-            "退出本身不会撤销申请，但会清除本机登录凭证。再次登录或选中此身份可能自动撤销尚未完成的申请。", preferredStyle: .alert)
+            "退出本身不会撤销申请，但会清除本机登录凭证。再次登录或选中此身份会自动撤销尚未完成的申请。", preferredStyle: .alert)
        alert.addAction(UIAlertAction(title: "继续保留查询", style: .cancel))
        alert.addAction(UIAlertAction(title: "退出登录", style: .destructive) { _ in
            NotificationCenter.default.post(name: NotificationName.userDidLogout, object: nil)
@@ -4,13 +4,22 @@ import UIKit
 /// 注销页面共用的轻量视觉组件，仅负责颜色、字号和布局，不包含业务状态。
@MainActor
 enum StoreAccountDeregistrationStyle {
+    /// 注销流程独立视觉令牌，与设计稿保持一致且不修改全局主题。
+    static let primary = UIColor(hex: 0x1677FF)
+    static let pageBackground = UIColor(hex: 0xF5F7FA)
+    static let textPrimary = UIColor(hex: 0x172033)
+    static let textSecondary = UIColor(hex: 0x7A8496)
+    static let border = UIColor(hex: 0xE7ECF3)
+    static let infoBackground = UIColor(hex: 0xEEF5FF)
+    static let danger = UIColor(hex: 0xE5484D)
+
    /// 创建支持多行的系统字体标签。
    static func label(_ text: String = "", size: CGFloat = 15, weight: UIFont.Weight = .regular,
-                      color: UIColor = AppColor.textPrimary) -> UILabel {
+                      color: UIColor? = nil) -> UILabel {
        let label = UILabel()
        label.text = text
        label.font = .systemFont(ofSize: size, weight: weight)
-        label.textColor = color
+        label.textColor = color ?? textPrimary
        label.numberOfLines = 0
        return label
    }
@@ -24,10 +33,12 @@ enum StoreAccountDeregistrationStyle {
    }

    /// 白色圆角卡片，内容由页面提供。
-    static func card(_ content: UIView) -> UIView {
+    static func card(_ content: UIView, background: UIColor = .white) -> UIView {
        let card = UIView()
-        card.backgroundColor = .white
+        card.backgroundColor = background
        card.layer.cornerRadius = 16
+        card.layer.borderWidth = background == .white ? 0.5 : 0
+        card.layer.borderColor = border.cgColor
        card.addSubview(content)
        content.snp.makeConstraints { $0.edges.equalToSuperview().inset(16) }
        return card
@@ -46,9 +57,13 @@ enum StoreAccountDeregistrationStyle {
    static func configure(_ button: UIButton, title: String, primary: Bool = true) {
        var config = primary ? UIButton.Configuration.filled() : .plain()
        config.title = title
-        config.baseBackgroundColor = AppColor.primary
-        config.baseForegroundColor = primary ? .white : AppColor.primary
+        config.baseBackgroundColor = StoreAccountDeregistrationStyle.primary
+        config.baseForegroundColor = primary ? .white : StoreAccountDeregistrationStyle.primary
        config.background.cornerRadius = 12
+        if !primary {
+            config.background.strokeColor = StoreAccountDeregistrationStyle.primary
+            config.background.strokeWidth = 1
+        }
        config.contentInsets = .init(top: 14, leading: 16, bottom: 14, trailing: 16)
        config.titleTextAttributesTransformer = UIConfigurationTextAttributesTransformer { attributes in
            var attributes = attributes
@@ -60,12 +75,12 @@ enum StoreAccountDeregistrationStyle {
            let enabled = button.isEnabled
            var updated = button.configuration
            updated?.background.backgroundColorTransformer = UIConfigurationColorTransformer { _ in
-                primary ? (enabled ? AppColor.primary : AppColor.primary.withAlphaComponent(0.12)) : .clear
+                primary ? (enabled ? StoreAccountDeregistrationStyle.primary : StoreAccountDeregistrationStyle.primary.withAlphaComponent(0.12)) : .clear
            }
            updated?.titleTextAttributesTransformer = UIConfigurationTextAttributesTransformer { attributes in
                var attributes = attributes
                attributes.font = UIFont.systemFont(ofSize: 16, weight: .semibold)
-                attributes.foregroundColor = enabled ? (primary ? .white : AppColor.primary) : AppColor.textSecondary
+                attributes.foregroundColor = enabled ? (primary ? .white : StoreAccountDeregistrationStyle.primary) : StoreAccountDeregistrationStyle.textSecondary
                return attributes
            }
            button.configuration = updated
@@ -76,9 +91,174 @@ enum StoreAccountDeregistrationStyle {
    static func icon(_ name: String, size: CGFloat = 22) -> UIImageView {
        let image = UIImageView(image: UIImage(systemName: name,
                                              withConfiguration: UIImage.SymbolConfiguration(pointSize: size, weight: .medium)))
-        image.tintColor = AppColor.primary
+        image.tintColor = primary
        image.contentMode = .scaleAspectFit
        image.setContentHuggingPriority(.required, for: .horizontal)
        return image
    }
+
+    /// 带浅色圆形底的状态图标，用于冷静期和身份信息强调。
+    static func iconBadge(_ name: String, iconSize: CGFloat = 30, diameter: CGFloat = 88) -> UIView {
+        let container = UIView()
+        container.backgroundColor = infoBackground
+        container.layer.cornerRadius = diameter / 2
+        let image = icon(name, size: iconSize)
+        container.addSubview(image)
+        container.snp.makeConstraints { $0.width.height.equalTo(diameter) }
+        image.snp.makeConstraints { $0.center.equalToSuperview(); $0.width.height.equalTo(iconSize + 8) }
+        return container
+    }
+
+    /// 为危险确认操作应用红色实心按钮样式。
+    static func configureDestructive(_ button: UIButton, title: String) {
+        var config = UIButton.Configuration.filled()
+        config.title = title
+        config.baseBackgroundColor = danger
+        config.baseForegroundColor = .white
+        config.background.cornerRadius = 12
+        config.contentInsets = .init(top: 13, leading: 16, bottom: 13, trailing: 16)
+        config.titleTextAttributesTransformer = UIConfigurationTextAttributesTransformer { attributes in
+            var attributes = attributes
+            attributes.font = .systemFont(ofSize: 16, weight: .semibold)
+            return attributes
+        }
+        button.configuration = config
+    }
+}
+
+/// 注销资产及最终提交共用的高保真底部确认弹层。
+@MainActor
+final class StoreAccountDeregistrationConfirmationSheetViewController: UIViewController {
+    /// 弹层展示的一行摘要数据。
+    struct Summary {
+        let icon: String
+        let title: String
+        let value: String
+    }
+
+    private typealias Style = StoreAccountDeregistrationStyle
+    private let sheetTitle: String
+    private let summaries: [Summary]
+    private let notices: [(icon: String, text: String, danger: Bool)]
+    private let cancelTitle: String
+    private let confirmTitle: String
+    private let onConfirm: () -> Void
+    private let cancelButton = UIButton(type: .system)
+    private let confirmButton = UIButton(type: .system)
+    private let contentStack = UIStackView()
+
+    /// 创建只在用户明确确认后回调的弹层；下拉或取消不会触发业务请求。
+    init(title: String, summaries: [Summary], notices: [(String, String, Bool)],
+         cancelTitle: String, confirmTitle: String, onConfirm: @escaping () -> Void) {
+        sheetTitle = title
+        self.summaries = summaries
+        self.notices = notices
+        self.cancelTitle = cancelTitle
+        self.confirmTitle = confirmTitle
+        self.onConfirm = onConfirm
+        super.init(nibName: nil, bundle: nil)
+        modalPresentationStyle = .pageSheet
+    }
+
+    @available(*, unavailable)
+    required init?(coder: NSCoder) { fatalError("init(coder:) has not been implemented") }
+
+    override func viewDidLoad() {
+        super.viewDidLoad()
+        view.backgroundColor = .white
+        let titleLabel = Style.label(sheetTitle, size: 20, weight: .semibold)
+        titleLabel.textAlignment = .center
+        let summaryStack = Style.stack([], spacing: 0)
+        for (index, summary) in summaries.enumerated() {
+            let icon = Style.icon(summary.icon, size: 18)
+            icon.snp.makeConstraints { $0.width.equalTo(24) }
+            let title = Style.label(summary.title, size: 14, color: Style.textSecondary)
+            let value = Style.label(summary.value, size: 15, weight: .semibold)
+            value.textAlignment = .right
+            let row = UIStackView(arrangedSubviews: [icon, title, UIView(), value])
+            row.axis = .horizontal
+            row.alignment = .center
+            row.spacing = 8
+            row.snp.makeConstraints { $0.height.greaterThanOrEqualTo(48) }
+            summaryStack.addArrangedSubview(row)
+            if index < summaries.count - 1 {
+                let divider = UIView()
+                divider.backgroundColor = Style.border
+                divider.snp.makeConstraints { $0.height.equalTo(0.5) }
+                summaryStack.addArrangedSubview(divider)
+            }
+        }
+        let summaryCard = Style.card(summaryStack)
+        summaryCard.layer.cornerRadius = 12
+
+        let noticeStack = Style.stack([], spacing: 12)
+        for notice in notices {
+            let icon = Style.icon(notice.icon, size: 16)
+            icon.tintColor = notice.danger ? Style.danger : Style.primary
+            icon.snp.makeConstraints { $0.width.equalTo(22) }
+            let text = Style.label(notice.text, size: 13,
+                                   color: notice.danger ? Style.danger : Style.textSecondary)
+            let row = UIStackView(arrangedSubviews: [icon, text])
+            row.axis = .horizontal
+            row.alignment = .top
+            row.spacing = 8
+            noticeStack.addArrangedSubview(row)
+        }
+
+        Style.configure(cancelButton, title: cancelTitle, primary: false)
+        Style.configureDestructive(confirmButton, title: confirmTitle)
+        cancelButton.accessibilityIdentifier = "deregister.sheet.cancel"
+        confirmButton.accessibilityIdentifier = "deregister.sheet.confirm"
+        cancelButton.addTarget(self, action: #selector(cancelTapped), for: .touchUpInside)
+        confirmButton.addTarget(self, action: #selector(confirmTapped), for: .touchUpInside)
+        let actions = UIStackView(arrangedSubviews: [cancelButton, confirmButton])
+        actions.axis = .horizontal
+        actions.distribution = .fillEqually
+        actions.spacing = 12
+        actions.snp.makeConstraints { $0.height.equalTo(50) }
+
+        contentStack.axis = .vertical
+        contentStack.spacing = 16
+        contentStack.addArrangedSubview(titleLabel)
+        contentStack.addArrangedSubview(summaryCard)
+        if !notices.isEmpty { contentStack.addArrangedSubview(noticeStack) }
+        contentStack.addArrangedSubview(actions)
+        view.addSubview(contentStack)
+        contentStack.snp.makeConstraints {
+            $0.top.equalTo(view.safeAreaLayoutGuide).offset(28)
+            $0.leading.trailing.equalToSuperview().inset(16)
+            $0.bottom.lessThanOrEqualTo(view.safeAreaLayoutGuide).inset(12)
+        }
+    }
+
+    override func viewWillAppear(_ animated: Bool) {
+        super.viewWillAppear(animated)
+        guard let sheet = sheetPresentationController else { return }
+        view.layoutIfNeeded()
+        let sheetWidth = presentingViewController?.view.bounds.width ?? view.bounds.width
+        let contentWidth = max(0, sheetWidth - 32)
+        let contentHeight = contentStack.systemLayoutSizeFitting(
+            CGSize(width: contentWidth, height: UIView.layoutFittingCompressedSize.height),
+            withHorizontalFittingPriority: .required,
+            verticalFittingPriority: .fittingSizeLevel
+        ).height
+        // 自定义 detent 会由系统计入底部安全区，这里只计算内容和视觉间距，避免重复留白。
+        let preferredHeight = ceil(28 + contentHeight + 12)
+        let identifier = UISheetPresentationController.Detent.Identifier("accountDeregistrationConfirmation")
+        sheet.detents = [.custom(identifier: identifier) { context in
+            min(preferredHeight, context.maximumDetentValue)
+        }]
+        sheet.selectedDetentIdentifier = identifier
+        sheet.prefersGrabberVisible = true
+        sheet.prefersScrollingExpandsWhenScrolledToEdge = false
+        sheet.preferredCornerRadius = 22
+        preferredContentSize.height = preferredHeight
+    }
+
+    @objc private func cancelTapped() { dismiss(animated: true) }
+
+    @objc private func confirmTapped() {
+        confirmButton.isEnabled = false
+        dismiss(animated: true) { [onConfirm] in onConfirm() }
+    }
 }
@@ -0,0 +1,118 @@
+import SnapKit
+import UIKit
+
+/// 注销申请明确受理后的退出态结果页；不持有会话、凭证或注销接口。
+@MainActor
+final class StoreAccountDeregistrationSubmittedViewController: BaseViewController {
+    private typealias Style = StoreAccountDeregistrationStyle
+    private let identityName: String
+    private let coolingUntil: String?
+    private let onDone: () -> Void
+    private let scrollView = UIScrollView()
+    private let contentStack = UIStackView()
+    private let bottomBar = UIView()
+    private let doneButton = Style.button("完成", id: "deregister.submitted.done")
+    private var didFinish = false
+
+    /// 使用提交时冻结的展示信息创建页面；点击完成后由 Scene 进入登录页。
+    init(identityName: String, coolingUntil: String?, onDone: @escaping () -> Void) {
+        let normalizedName = identityName.trimmingCharacters(in: .whitespacesAndNewlines)
+        self.identityName = normalizedName.isEmpty ? "当前门店身份" : normalizedName
+        self.coolingUntil = coolingUntil?.trimmingCharacters(in: .whitespacesAndNewlines)
+        self.onDone = onDone
+        super.init(nibName: nil, bundle: nil)
+    }
+
+    @available(*, unavailable)
+    required init?(coder: NSCoder) { fatalError("init(coder:) has not been implemented") }
+
+    override func setupNavigationBar() {
+        title = "注销账号"
+        navigationItem.hidesBackButton = true
+    }
+
+    override func setupUI() {
+        view.backgroundColor = Style.pageBackground
+        view.addSubview(scrollView)
+        scrollView.alwaysBounceVertical = true
+        scrollView.addSubview(contentStack)
+        contentStack.axis = .vertical
+        contentStack.spacing = 18
+
+        let badge = Style.iconBadge("lock", iconSize: 36)
+        let badgeRow = UIView()
+        badgeRow.addSubview(badge)
+        badge.snp.makeConstraints { $0.top.bottom.centerX.equalToSuperview() }
+
+        let titleLabel = Style.label("注销申请已提交", size: 24, weight: .semibold)
+        titleLabel.textAlignment = .center
+        titleLabel.accessibilityIdentifier = "deregister.submitted.title"
+        let identityLabel = Style.label("当前身份：\(identityName)", size: 15, color: Style.textSecondary)
+        identityLabel.textAlignment = .center
+        identityLabel.accessibilityIdentifier = "deregister.submitted.identity"
+        contentStack.addArrangedSubview(Style.stack([badgeRow, titleLabel, identityLabel], spacing: 12))
+
+        let deadlineIcon = Style.icon("calendar", size: 22)
+        deadlineIcon.snp.makeConstraints { $0.width.equalTo(28) }
+        let deadlineTextValue = coolingUntil.flatMap { $0.isEmpty ? nil : $0 } ?? "以服务端状态为准"
+        let deadlineLabel = Style.label(deadlineTextValue, size: 19, weight: .semibold)
+        deadlineLabel.accessibilityIdentifier = "deregister.submitted.deadline"
+        let deadlineText = Style.stack([
+            Style.label("冷静期截止时间", size: 13, color: Style.textSecondary),
+            deadlineLabel
+        ], spacing: 8)
+        let deadlineRow = UIStackView(arrangedSubviews: [deadlineIcon, deadlineText])
+        deadlineRow.axis = .horizontal
+        deadlineRow.alignment = .center
+        deadlineRow.spacing = 12
+        contentStack.addArrangedSubview(Style.card(deadlineRow))
+
+        let infoIcon = Style.icon("info.circle", size: 17)
+        infoIcon.snp.makeConstraints { $0.width.equalTo(22) }
+        let infoLabel = Style.label("重新登录该身份自动撤销申请", size: 13, color: Style.textSecondary)
+        let infoRow = UIStackView(arrangedSubviews: [infoIcon, infoLabel])
+        infoRow.axis = .horizontal
+        infoRow.alignment = .center
+        infoRow.spacing = 8
+        contentStack.addArrangedSubview(Style.card(infoRow, background: Style.infoBackground))
+
+        view.addSubview(bottomBar)
+        bottomBar.backgroundColor = .white
+        bottomBar.addSubview(doneButton)
+        doneButton.addTarget(self, action: #selector(doneTapped), for: .touchUpInside)
+        doneButton.snp.makeConstraints {
+            $0.top.equalToSuperview().offset(12)
+            $0.leading.trailing.equalToSuperview().inset(16)
+            $0.bottom.equalToSuperview().inset(12)
+        }
+    }
+
+    override func setupConstraints() {
+        bottomBar.snp.makeConstraints {
+            $0.leading.trailing.equalToSuperview()
+            $0.bottom.equalTo(view.safeAreaLayoutGuide)
+        }
+        scrollView.snp.makeConstraints {
+            $0.top.leading.trailing.equalTo(view.safeAreaLayoutGuide)
+            $0.bottom.equalTo(bottomBar.snp.top)
+        }
+        contentStack.snp.makeConstraints {
+            $0.top.equalTo(scrollView.contentLayoutGuide).offset(32)
+            $0.leading.trailing.bottom.equalTo(scrollView.contentLayoutGuide).inset(16)
+            $0.width.equalTo(scrollView.frameLayoutGuide).offset(-32)
+        }
+    }
+
+    override func viewWillAppear(_ animated: Bool) {
+        super.viewWillAppear(animated)
+        navigationItem.hidesBackButton = true
+        navigationController?.interactivePopGestureRecognizer?.isEnabled = false
+    }
+
+    @objc private func doneTapped() {
+        guard !didFinish else { return }
+        didFinish = true
+        doneButton.isEnabled = false
+        onDone()
+    }
+}
@@ -12,54 +12,70 @@ final class StoreAccountDeregistrationViewController: BaseViewController {
    private let identityName: String
    private let readOnly: Bool
    private let onUnresolvedSubmission: (() -> Void)?
-    private let onSubmissionAccepted: () -> Void
+    private let onSubmissionAccepted: (String?) -> Void
    private var didHandleAcceptedSubmission = false
    private let scrollView = UIScrollView()
    private let refreshControl = UIRefreshControl()
    private let content = UIStackView()
    private let bottomBar = UIView()
    private let steps = UIStackView()
-    private let firstStep = Style.label("1  确认资产", size: 13, weight: .semibold)
-    private let secondStep = Style.label("2  手机验证", size: 13, weight: .semibold)
+    private let firstStepNumber = Style.label("1", size: 11, weight: .semibold)
+    private let secondStepNumber = Style.label("2", size: 11, weight: .semibold)
+    private let firstStep = Style.label("确认资产", size: 13, weight: .semibold)
+    private let secondStep = Style.label("手机验证", size: 13, weight: .semibold)
+    private let firstStepView = UIView()
+    private let secondStepView = UIView()
    private let heading = Style.label(size: 24, weight: .semibold)
-    private let subtitle = Style.label(size: 14, color: AppColor.textSecondary)
+    private let subtitle = Style.label(size: 14, color: Style.textSecondary)
    private let conditionStack = UIStackView()
    private let verificationStack = UIStackView()
    private let walletAmount = Style.label("—", size: 28, weight: .semibold)
    private let pointsAmount = Style.label("—", size: 28, weight: .semibold)
-    private let walletState = Style.label(size: 12, color: AppColor.textSecondary)
-    private let pointsState = Style.label(size: 12, color: AppColor.textSecondary)
-    private let assetHint = Style.label(size: 13, color: AppColor.textSecondary)
-    private let blockersLabel = Style.label(size: 14, color: AppColor.textSecondary)
+    private let walletState = Style.label(size: 12, color: Style.textSecondary)
+    private let pointsState = Style.label(size: 12, color: Style.textSecondary)
+    private let assetHint = Style.label(size: 13, color: Style.textSecondary)
+    private let blockersLabel = Style.label(size: 14, color: Style.textSecondary)
    private let riskLabel = Style.label(size: 13, color: AppColor.warning)
-    private let statusLabel = Style.label(size: 13, color: AppColor.textSecondary)
-    private let errorLabel = Style.label(size: 14, color: AppColor.danger)
+    private let statusLabel = Style.label(size: 13, color: Style.textSecondary)
+    private let errorLabel = Style.label(size: 14, color: Style.danger)
    private let codeField = UITextField()
-    private let reasonField = UITextField()
+    private let reasonField = UITextView()
+    private let reasonTitle = Style.label(size: 16, weight: .semibold)
+    private let reasonPlaceholder = Style.label("请填写注销原因", size: 14, color: Style.textSecondary)
+    private let reasonCount = Style.label("0/50", size: 12, color: Style.textSecondary)
+    private let reasonValidationLabel = Style.label("请填写注销原因", size: 12, color: Style.danger)
+    private let reasonContainer = UIView()
    private let smsButton = UIButton(type: .system)
    private let continueButton = Style.button("确认资产并继续", id: "deregister.continue")
    private let submitButton = Style.button("提交注销申请", id: "deregister.submit")
-    private let backButton = UIButton(type: .system)
-    private let footerHint = Style.label(size: 12, color: AppColor.textSecondary)
+    private var identityCard = UIView()
    private var blockersCard = UIView()
    private var errorCard = UIView()
    private var actionTask: Task<Void, Never>?
    private var previousPopGestureEnabled: Bool?
    private var previousViewportHeight: CGFloat = 0
+    private var reasonWasBlurred = false

    /// 注入当前身份及旧接口，不读取任意手机号，也不自动确认资产。
    init(identityName: String, viewModel: StoreAccountDeregistrationViewModel,
         api: any StoreAccountDeregistrationServing, readOnly: Bool = false,
         onUnresolvedSubmission: (() -> Void)? = nil,
-         onSubmissionAccepted: @escaping () -> Void = {
-             NotificationCenter.default.post(name: NotificationName.userDidLogout, object: nil)
-         }) {
+         onSubmissionAccepted: ((String?) -> Void)? = nil) {
+        let frozenIdentityName = identityName
+        self.onSubmissionAccepted = onSubmissionAccepted ?? { coolingUntil in
+            var userInfo = [NotificationUserInfoKey.deregistrationIdentityName: frozenIdentityName]
+            if let coolingUntil { userInfo[NotificationUserInfoKey.deregistrationCoolingUntil] = coolingUntil }
+            NotificationCenter.default.post(
+                name: NotificationName.storeAccountDeregistrationSubmitted,
+                object: nil,
+                userInfo: userInfo
+            )
+        }
        self.identityName = identityName
        self.viewModel = viewModel
        self.api = api
        self.readOnly = readOnly
        self.onUnresolvedSubmission = onUnresolvedSubmission
-        self.onSubmissionAccepted = onSubmissionAccepted
        super.init(nibName: nil, bundle: nil)
    }

@@ -71,7 +87,7 @@ final class StoreAccountDeregistrationViewController: BaseViewController {
    }

    override func setupUI() {
-        view.backgroundColor = AppColor.pageBackground
+        view.backgroundColor = Style.pageBackground
        view.addSubview(scrollView)
        refreshControl.accessibilityIdentifier = "deregister.refresh"
        refreshControl.accessibilityLabel = "下拉刷新"
@@ -83,20 +99,28 @@ final class StoreAccountDeregistrationViewController: BaseViewController {
        content.spacing = 16
        content.addArrangedSubview(steps)
        steps.axis = .horizontal
+        steps.alignment = .fill
        steps.distribution = .fillEqually
-        steps.addArrangedSubview(firstStep)
-        steps.addArrangedSubview(secondStep)
+        steps.spacing = 12
+        configureStep(firstStepView, number: firstStepNumber, title: firstStep,
+                      identifier: "deregister.step.assets", accessibilityLabel: "第 1 步，确认资产")
+        configureStep(secondStepView, number: secondStepNumber, title: secondStep,
+                      identifier: "deregister.step.verification", accessibilityLabel: "第 2 步，手机验证")
+        steps.addArrangedSubview(firstStepView)
+        steps.addArrangedSubview(secondStepView)
+        steps.snp.makeConstraints { $0.height.equalTo(46) }
        steps.isHidden = readOnly
        content.addArrangedSubview(Style.stack([heading, subtitle], spacing: 8))
        let identityText = Style.stack([
-            Style.label("当前门店身份", size: 12, color: AppColor.textSecondary),
+            Style.label("当前门店身份", size: 12, color: Style.textSecondary),
            Style.label(identityName, size: 17, weight: .semibold)
        ], spacing: 5)
        let identityRow = UIStackView(arrangedSubviews: [Style.icon("person.crop.circle"), identityText])
        identityRow.axis = .horizontal
        identityRow.alignment = .center
        identityRow.spacing = 12
-        content.addArrangedSubview(Style.card(identityRow))
+        identityCard = Style.card(identityRow)
+        content.addArrangedSubview(identityCard)
        conditionStack.axis = .vertical
        conditionStack.spacing = 16
        verificationStack.axis = .vertical
@@ -106,7 +130,7 @@ final class StoreAccountDeregistrationViewController: BaseViewController {
        content.addArrangedSubview(conditionStack)
        content.addArrangedSubview(verificationStack)
        errorCard = Style.card(errorLabel)
-        errorCard.backgroundColor = AppColor.dangerBackground
+        errorCard.backgroundColor = UIColor(hex: 0xFFF1F1)
        content.addArrangedSubview(errorCard)
        content.addArrangedSubview(statusLabel)
        statusLabel.accessibilityIdentifier = "deregister.status"
@@ -114,8 +138,7 @@ final class StoreAccountDeregistrationViewController: BaseViewController {

        view.addSubview(bottomBar)
        bottomBar.backgroundColor = .white
-        footerHint.textAlignment = .center
-        let actions = Style.stack([continueButton, submitButton, footerHint], spacing: 10)
+        let actions = Style.stack([continueButton, submitButton], spacing: 10)
        bottomBar.addSubview(actions)
        actions.snp.makeConstraints { $0.edges.equalToSuperview().inset(UIEdgeInsets(top: 12, left: 16, bottom: 12, right: 16)) }
        bottomBar.isHidden = readOnly
@@ -125,17 +148,45 @@ final class StoreAccountDeregistrationViewController: BaseViewController {
        scrollView.alwaysBounceVertical = true
    }

+    private func configureStep(_ container: UIView, number: UILabel, title: UILabel,
+                               identifier: String, accessibilityLabel: String) {
+        number.numberOfLines = 1
+        title.numberOfLines = 1
+        number.textAlignment = .center
+        number.layer.cornerRadius = 10
+        number.clipsToBounds = true
+        number.snp.makeConstraints { $0.width.height.equalTo(20) }
+        let row = UIStackView(arrangedSubviews: [number, title])
+        row.axis = .horizontal
+        row.alignment = .center
+        row.spacing = 7
+        title.setContentCompressionResistancePriority(.required, for: .horizontal)
+        container.layer.cornerRadius = 12
+        container.accessibilityIdentifier = identifier
+        container.isAccessibilityElement = true
+        container.accessibilityLabel = accessibilityLabel
+        container.addSubview(row)
+        row.snp.makeConstraints { $0.center.equalToSuperview() }
+    }
+
    private func buildConditions() {
        let columns = UIStackView()
        columns.axis = .horizontal
-        columns.distribution = .fillEqually
+        columns.distribution = .fill
        columns.spacing = 16
-        columns.addArrangedSubview(Style.stack([
-            Style.label("现金余额", size: 13, color: AppColor.textSecondary), walletAmount, walletState
-        ], spacing: 8))
-        columns.addArrangedSubview(Style.stack([
-            Style.label("积分", size: 13, color: AppColor.textSecondary), pointsAmount, pointsState
-        ], spacing: 8))
+        let walletColumn = Style.stack([
+            Style.label("现金余额", size: 13, color: Style.textSecondary), walletAmount, walletState
+        ], spacing: 8)
+        columns.addArrangedSubview(walletColumn)
+        let divider = UIView()
+        divider.backgroundColor = Style.border
+        divider.snp.makeConstraints { $0.width.equalTo(1) }
+        columns.addArrangedSubview(divider)
+        let pointsColumn = Style.stack([
+            Style.label("积分", size: 13, color: Style.textSecondary), pointsAmount, pointsState
+        ], spacing: 8)
+        columns.addArrangedSubview(pointsColumn)
+        walletColumn.snp.makeConstraints { $0.width.equalTo(pointsColumn) }
        walletAmount.adjustsFontSizeToFitWidth = true
        walletAmount.minimumScaleFactor = 0.6
        walletAmount.numberOfLines = 1
@@ -155,23 +206,19 @@ final class StoreAccountDeregistrationViewController: BaseViewController {
        ]))
        conditionStack.addArrangedSubview(blockersCard)
        let notices = Style.stack([
-            Style.label("注销须知", size: 16, weight: .semibold),
-            notice("person.crop.circle", title: "仅注销当前身份", detail: "同手机号的其他身份不受影响。"),
-            notice("clock", title: "7 天冷静期", detail: "提交后可撤销申请，到期由服务端复核。"),
-            notice("exclamationmark.shield", title: "正式完成后不可恢复", detail: "历史订单、财务及审计记录按规则保留。")
+            notice("person.crop.circle", title: "仅注销当前身份"),
+            notice("clock", title: "7 天冷静期"),
+            notice("exclamationmark.shield", title: "正式完成后不可恢复")
        ], spacing: 16)
-        conditionStack.addArrangedSubview(Style.card(notices))
+        conditionStack.addArrangedSubview(Style.card(notices, background: Style.infoBackground))
    }

-    private func notice(_ icon: String, title: String, detail: String) -> UIView {
+    private func notice(_ icon: String, title: String) -> UIView {
        let image = Style.icon(icon, size: 18)
        image.snp.makeConstraints { $0.width.equalTo(22) }
-        let row = UIStackView(arrangedSubviews: [image, Style.stack([
-            Style.label(title, size: 14, weight: .medium),
-            Style.label(detail, size: 13, color: AppColor.textSecondary)
-        ], spacing: 4)])
+        let row = UIStackView(arrangedSubviews: [image, Style.label(title, size: 14, weight: .medium)])
        row.axis = .horizontal
-        row.alignment = .top
+        row.alignment = .center
        row.spacing = 10
        return row
    }
@@ -182,18 +229,22 @@ final class StoreAccountDeregistrationViewController: BaseViewController {
        codeField.textContentType = .oneTimeCode
        codeField.accessibilityIdentifier = "deregister.code"
        codeField.accessibilityLabel = "短信验证码"
-        reasonField.placeholder = "请输入注销原因"
        reasonField.accessibilityIdentifier = "deregister.reason"
-        reasonField.accessibilityLabel = "注销原因"
-        for field in [codeField, reasonField] {
-            field.font = .systemFont(ofSize: 16)
-            field.autocorrectionType = .no
-            // 本页通过keyboardLayoutGuide和滚动区域避让，避免全局键盘库重复抬升整页。
-            field.iq.enableMode = .disabled
-            field.addTarget(self, action: #selector(inputChanged), for: .editingChanged)
-            field.addTarget(self, action: #selector(revealFocusedInput), for: .editingDidBegin)
-            field.snp.makeConstraints { $0.height.equalTo(48) }
-        }
+        reasonField.accessibilityLabel = "注销原因，必填"
+        codeField.font = .systemFont(ofSize: 16)
+        codeField.autocorrectionType = .no
+        codeField.iq.enableMode = .disabled
+        codeField.addTarget(self, action: #selector(inputChanged), for: .editingChanged)
+        codeField.addTarget(self, action: #selector(revealFocusedInput), for: .editingDidBegin)
+        reasonField.font = .systemFont(ofSize: 15)
+        reasonField.textColor = Style.textPrimary
+        reasonField.backgroundColor = .clear
+        reasonField.delegate = self
+        reasonField.autocorrectionType = .no
+        reasonField.iq.enableMode = .disabled
+        reasonField.textContainerInset = .init(top: 12, left: 12, bottom: 24, right: 12)
+        codeField.snp.makeConstraints { $0.height.equalTo(50) }
+        reasonField.snp.makeConstraints { $0.height.equalTo(96) }
        smsButton.setTitle("获取验证码", for: .normal)
        smsButton.titleLabel?.font = .systemFont(ofSize: 14, weight: .medium)
        smsButton.accessibilityIdentifier = "deregister.sms"
@@ -203,20 +254,50 @@ final class StoreAccountDeregistrationViewController: BaseViewController {
        smsButton.snp.makeConstraints { $0.height.greaterThanOrEqualTo(44) }
        let codeRow = UIStackView(arrangedSubviews: [codeField, smsButton])
        codeRow.axis = .horizontal
+        codeRow.alignment = .center
        codeRow.spacing = 12
-        verificationStack.addArrangedSubview(Style.card(Style.stack([
-            Style.label("短信验证", size: 16, weight: .semibold), codeRow,
-            Style.label("验证码将发送至当前身份绑定的手机号。", size: 13, color: AppColor.textSecondary)
-        ], spacing: 8)))
-        verificationStack.addArrangedSubview(Style.card(Style.stack([
-            Style.label("注销原因", size: 16, weight: .semibold), reasonField
-        ], spacing: 8)))
-        backButton.setTitle("返回查看资产与须知", for: .normal)
-        backButton.titleLabel?.font = .systemFont(ofSize: 14)
-        backButton.accessibilityIdentifier = "deregister.back"
-        backButton.addTarget(self, action: #selector(backTapped), for: .touchUpInside)
-        backButton.snp.makeConstraints { $0.height.greaterThanOrEqualTo(44) }
-        verificationStack.addArrangedSubview(backButton)
+        codeRow.layoutMargins = .init(top: 0, left: 14, bottom: 0, right: 8)
+        codeRow.isLayoutMarginsRelativeArrangement = true
+        codeRow.layer.cornerRadius = 10
+        codeRow.layer.borderWidth = 1
+        codeRow.layer.borderColor = Style.border.cgColor
+        let smsTitle = Style.label("短信验证码", size: 16, weight: .semibold)
+        reasonContainer.layer.cornerRadius = 10
+        reasonContainer.layer.borderWidth = 1
+        reasonContainer.layer.borderColor = Style.border.cgColor
+        reasonContainer.addSubview(reasonField)
+        reasonContainer.addSubview(reasonPlaceholder)
+        reasonContainer.addSubview(reasonCount)
+        reasonField.snp.makeConstraints { $0.edges.equalToSuperview() }
+        reasonPlaceholder.snp.makeConstraints { $0.top.leading.equalToSuperview().inset(16) }
+        reasonCount.snp.makeConstraints { $0.trailing.bottom.equalToSuperview().inset(12) }
+        let titleText = NSMutableAttributedString(
+            string: "注销原因 ",
+            attributes: [.font: UIFont.systemFont(ofSize: 16, weight: .semibold), .foregroundColor: Style.textPrimary]
+        )
+        titleText.append(NSAttributedString(
+            string: "*",
+            attributes: [.font: UIFont.systemFont(ofSize: 16, weight: .semibold), .foregroundColor: Style.danger]
+        ))
+        reasonTitle.attributedText = titleText
+        reasonTitle.accessibilityLabel = "注销原因，必填"
+        reasonTitle.accessibilityIdentifier = "deregister.reason.title"
+        reasonValidationLabel.isHidden = true
+        reasonValidationLabel.accessibilityIdentifier = "deregister.reason.error"
+        let form = Style.stack([smsTitle, codeRow, reasonTitle, reasonContainer, reasonValidationLabel], spacing: 12)
+        form.setCustomSpacing(18, after: codeRow)
+        verificationStack.addArrangedSubview(Style.card(form))
+        let helperIcon = Style.icon("shield", size: 16)
+        helperIcon.tintColor = Style.textSecondary
+        helperIcon.snp.makeConstraints { $0.width.equalTo(22) }
+        let helper = UIStackView(arrangedSubviews: [
+            helperIcon,
+            Style.label("验证码将发送至当前身份绑定的手机号。", size: 13, color: Style.textSecondary)
+        ])
+        helper.axis = .horizontal
+        helper.alignment = .center
+        helper.spacing = 8
+        verificationStack.addArrangedSubview(helper)
    }

    override func setupConstraints() {
@@ -262,7 +343,7 @@ final class StoreAccountDeregistrationViewController: BaseViewController {
    }

    @objc private func revealFocusedInput() {
-        guard let field = [codeField, reasonField].first(where: \.isFirstResponder) else { return }
+        guard let field = ([codeField, reasonField] as [UIView]).first(where: \.isFirstResponder) else { return }
        let rect = field.convert(field.bounds, to: scrollView).insetBy(dx: 0, dy: -12)
        scrollView.scrollRectToVisible(rect, animated: false)
    }
@@ -273,8 +354,9 @@ final class StoreAccountDeregistrationViewController: BaseViewController {
        let unresolved = viewModel.step == .unresolvedRequest && !readOnly
        heading.text = readOnly ? "当前注销条件" : (verifying ? "验证绑定手机号" : "注销前，请确认")
        subtitle.text = verifying ? "完成验证后，即可提交注销申请。" : "仅注销此身份，其他身份不受影响。"
-        firstStep.textColor = verifying ? AppColor.textSecondary : AppColor.primary
-        secondStep.textColor = verifying ? AppColor.primary : AppColor.textSecondary
+        applyStepStyle(firstStepView, number: firstStepNumber, title: firstStep, selected: !verifying)
+        applyStepStyle(secondStepView, number: secondStepNumber, title: secondStep, selected: verifying)
+        identityCard.isHidden = verifying || unresolved
        conditionStack.isHidden = verifying || unresolved
        verificationStack.isHidden = !verifying
        continueButton.isHidden = verifying || readOnly
@@ -284,10 +366,9 @@ final class StoreAccountDeregistrationViewController: BaseViewController {
        submitButton.isEnabled = !busy && viewModel.canContinue && hasVerificationInput
        smsButton.isEnabled = !busy && viewModel.canContinue
        codeField.isEnabled = !busy
-        reasonField.isEnabled = !busy
-        backButton.isEnabled = !busy
+        reasonField.isEditable = !busy
+        applyReasonInputStyle()
        refreshControl.isEnabled = !busy
-        footerHint.text = verifying ? "7 天内可撤销，正式完成后不可恢复" : "请确认资产及注销须知后继续"
        errorLabel.text = viewModel.errorMessage
        errorCard.isHidden = viewModel.errorMessage == nil

@@ -296,13 +377,13 @@ final class StoreAccountDeregistrationViewController: BaseViewController {
            pointsAmount.text = "\(value.pointsBalance)"
            walletState.text = value.walletWaived ? "已确认放弃" : "待确认放弃"
            pointsState.text = value.pointsWaived ? "已确认放弃" : "待确认放弃"
-            walletState.textColor = value.walletWaived ? AppColor.primary : AppColor.textSecondary
-            pointsState.textColor = value.pointsWaived ? AppColor.primary : AppColor.textSecondary
+            walletState.textColor = value.walletWaived ? Style.primary : Style.textSecondary
+            pointsState.textColor = value.pointsWaived ? Style.primary : Style.textSecondary
            let assetIssues = value.blockers.filter(\.isAssetConfirmation)
+            let needsAssetHint = readOnly || assetIssues.contains { $0.code == "WAIVER_STALE" }
+            assetHint.isHidden = !needsAssetHint
            assetHint.text = readOnly ? "以当前查询结果为准，冷静期内不能再次确认资产。"
-                : (assetIssues.contains { $0.code == "WAIVER_STALE" }
-                   ? "资产已变化，请按最新金额重新确认。"
-                   : "正式注销时，将清空已确认放弃的现金和积分。")
+                : "资产已变化，请按最新金额重新确认。"
            blockersCard.isHidden = value.businessBlockers.isEmpty
            blockersLabel.text = value.businessBlockers.map { "• \($0.message)\n  \($0.guidance)" }.joined(separator: "\n\n")
            riskLabel.text = value.eligibleAt.map { "业务风险期预计结束：\($0)" }
@@ -312,6 +393,7 @@ final class StoreAccountDeregistrationViewController: BaseViewController {
            pointsAmount.text = "—"
            walletState.text = "待查询"
            pointsState.text = "待查询"
+            assetHint.isHidden = false
            assetHint.text = busy ? "正在查询资产与注销条件…" : "暂未获取到资产，请刷新重试。"
            blockersCard.isHidden = true
        }
@@ -325,9 +407,27 @@ final class StoreAccountDeregistrationViewController: BaseViewController {
        }
    }

+    private func applyStepStyle(_ container: UIView, number: UILabel, title: UILabel, selected: Bool) {
+        container.backgroundColor = selected ? Style.primary : UIColor(hex: 0xE9EEF5)
+        container.accessibilityTraits = selected ? [.selected] : []
+        number.backgroundColor = selected ? UIColor.white.withAlphaComponent(0.2) : UIColor(hex: 0xDCE3EC)
+        number.textColor = selected ? .white : Style.textSecondary
+        title.textColor = selected ? .white : Style.textSecondary
+    }
+
    private var hasVerificationInput: Bool {
-        !(codeField.text ?? "").trimmingCharacters(in: .whitespacesAndNewlines).isEmpty
-            && !(reasonField.text ?? "").trimmingCharacters(in: .whitespacesAndNewlines).isEmpty
+        let code = (codeField.text ?? "").trimmingCharacters(in: .whitespacesAndNewlines)
+        let reason = (reasonField.text ?? "").trimmingCharacters(in: .whitespacesAndNewlines)
+        return !code.isEmpty && !reason.isEmpty && reason.count <= 50
+    }
+
+    private func applyReasonInputStyle() {
+        let missing = (reasonField.text ?? "").trimmingCharacters(in: .whitespacesAndNewlines).isEmpty
+        let invalid = reasonWasBlurred && missing
+        reasonContainer.layer.borderColor = reasonField.isFirstResponder
+            ? Style.primary.cgColor
+            : (invalid ? Style.danger.cgColor : Style.border.cgColor)
+        reasonValidationLabel.isHidden = !invalid
    }

    private func run(_ operation: @escaping @MainActor () async -> Void) {
@@ -344,7 +444,7 @@ final class StoreAccountDeregistrationViewController: BaseViewController {
            self.actionTask = nil
            if !self.readOnly, self.viewModel.submissionAccepted {
                self.didHandleAcceptedSubmission = true
-                self.onSubmissionAccepted()
+                self.onSubmissionAccepted(self.viewModel.submittedCoolingUntil)
                return
            }
            self.applyViewModel()
@@ -364,20 +464,20 @@ final class StoreAccountDeregistrationViewController: BaseViewController {
            run { [self] in await self.viewModel.confirmAssetsAndContinue(snapshot: snapshot, api: self.api) }
            return
        }
-        let alert = UIAlertController(title: "确认放弃账号资产？", message:
-            "当前身份：\(identityName)\n\n现金余额：¥\(snapshot.walletBalance)\n积分：\(snapshot.pointsBalance)\n\n我确认自愿放弃以上现金余额，并确认自愿放弃以上积分。正式注销时将按规则清零。", preferredStyle: .alert)
-        alert.addAction(UIAlertAction(title: "暂不确认", style: .cancel))
-        alert.addAction(UIAlertAction(title: "确认并继续", style: .destructive) { [weak self] _ in
+        let sheet = StoreAccountDeregistrationConfirmationSheetViewController(
+            title: "确认放弃账号资产",
+            summaries: [
+                .init(icon: "person.crop.circle", title: "当前身份", value: identityName),
+                .init(icon: "banknote", title: "现金余额", value: "¥\(snapshot.walletBalance)"),
+                .init(icon: "star.circle", title: "积分", value: "\(snapshot.pointsBalance)")
+            ],
+            notices: [],
+            cancelTitle: "暂不确认", confirmTitle: "确认放弃"
+        ) { [weak self] in
            guard let self else { return }
            self.run { [self] in await self.viewModel.confirmAssetsAndContinue(snapshot: snapshot, api: self.api) }
-        })
-        present(alert, animated: true)
-    }
-
-    @objc private func backTapped() {
-        view.endEditing(true)
-        viewModel.returnToConditions()
-        applyViewModel()
+        }
+        present(sheet, animated: true)
    }

    @objc private func smsTapped() {
@@ -390,20 +490,58 @@ final class StoreAccountDeregistrationViewController: BaseViewController {
    @objc private func submitTapped() {
        guard !readOnly, viewModel.canContinue, hasVerificationInput else { return }
        let code = codeField.text ?? ""
-        let reason = reasonField.text ?? ""
+        let reason = (reasonField.text ?? "").trimmingCharacters(in: .whitespacesAndNewlines)
        view.endEditing(true)
-        let alert = UIAlertController(title: "提交注销申请？", message:
-            "仅注销“\(identityName)”。提交成功后将退出登录，并进入 7 天冷静期，最终由服务端复核；正式完成不可恢复。\n\n重新登录或选中此身份会自动撤销尚未完成的申请。", preferredStyle: .alert)
-        alert.addAction(UIAlertAction(title: "暂不提交", style: .cancel))
-        alert.addAction(UIAlertAction(title: "确认提交申请", style: .destructive) { [weak self] _ in
+        let sheet = StoreAccountDeregistrationConfirmationSheetViewController(
+            title: "确认提交注销申请？",
+            summaries: [
+                .init(icon: "person.crop.circle", title: "当前身份", value: identityName),
+                .init(icon: "clock", title: "冷静期", value: "7 天"),
+                .init(icon: "text.bubble", title: "注销原因", value: reason)
+            ],
+            notices: [
+                ("info.circle", "注销后当前身份将无法使用", false),
+                ("checkmark.shield", "冷静期内可撤销，重新登录该身份自动撤销申请", false),
+                ("exclamationmark.circle.fill", "正式完成后不可恢复，历史记录保留", true)
+            ],
+            cancelTitle: "我再想想", confirmTitle: "确认提交"
+        ) { [weak self] in
            self?.submitConfirmedApplication(smsCode: code, reason: reason)
-        })
-        present(alert, animated: true)
+        }
+        present(sheet, animated: true)
    }

-    /// 用户确认最终弹窗后提交；仅明确成功触发一次退出，未知结果仍进入核验流程。
+    /// 用户确认最终弹窗后提交；仅明确成功触发一次退出态结果页，未知结果仍进入核验流程。
    func submitConfirmedApplication(smsCode: String, reason: String) {
-        guard !readOnly else { return }
+        guard !readOnly, viewModel.validateSubmissionInput(smsCode: smsCode, reason: reason) else {
+            applyViewModel()
+            return
+        }
        run { [self] in await viewModel.submit(smsCode: smsCode, reason: reason, api: api) }
    }
 }
+
+extension StoreAccountDeregistrationViewController: UITextViewDelegate {
+    /// 注销原因必填；限制长度并同步必填状态、占位和计数展示。
+    func textViewDidChange(_ textView: UITextView) {
+        if textView.text.count > 50 {
+            textView.text = String(textView.text.prefix(50))
+        }
+        reasonPlaceholder.isHidden = !textView.text.isEmpty
+        reasonCount.text = "\(textView.text.count)/50"
+        if !textView.text.trimmingCharacters(in: .whitespacesAndNewlines).isEmpty {
+            reasonWasBlurred = false
+        }
+        applyViewModel()
+    }
+
+    func textViewDidBeginEditing(_ textView: UITextView) {
+        applyReasonInputStyle()
+        revealFocusedInput()
+    }
+
+    func textViewDidEndEditing(_ textView: UITextView) {
+        reasonWasBlurred = true
+        applyReasonInputStyle()
+    }
+}